Documentation

Getting Started with RecoverFlow

Welcome to RecoverFlow! This guide will help you set up automated payment recovery in minutes.

Pro Tip: Complete the quick setup wizard to get started in under 5 minutes.

What is RecoverFlow?

RecoverFlow is an automated payment recovery platform that helps businesses recover failed payments and reduce customer churn. It integrates with your existing payment processors and automatically retries failed payments while sending intelligent dunning emails to customers.

Key Features

  • Automated payment retry logic with smart timing
  • Personalized dunning email sequences
  • Real-time analytics and reporting
  • Integration with major payment processors
  • Customizable retry strategies
  • Webhook support for real-time updates

Quick Setup Guide

Step 1: Create Your Account

Sign up for a free RecoverFlow account to get started.

  1. Visit recoverflow.com/register
  2. Enter your business information
  3. Verify your email address
  4. Complete your profile setup

Step 2: Connect Your Payment Processor

Connect your existing payment processor to start recovering failed payments.

Supported Processors:

  • • Stripe
  • • PayPal
  • • Braintree
  • • Square
  • • Adyen
  • • Razorpay

Step 3: Configure Retry Settings

Set up your payment retry strategy and email templates.

Default Settings: We recommend starting with our default retry schedule, which retries failed payments after 1, 3, 7, and 14 days.

Step 4: Test Your Setup

Test your configuration with a test payment to ensure everything works correctly.

  1. Create a test failed payment in your payment processor
  2. Verify the payment appears in RecoverFlow
  3. Check that dunning emails are sent correctly
  4. Confirm retry attempts are scheduled properly

Payment Processor Integrations

Stripe Integration

Connect your Stripe account to start recovering failed payments automatically.

Setup Steps:

  1. Get your Stripe API keys from the Stripe Dashboard
  2. Enter your publishable and secret keys in RecoverFlow
  3. Configure webhook endpoints
  4. Test the connection

PayPal Integration

Integrate with PayPal to recover failed subscription payments.

Setup Steps:

  1. Create a PayPal Developer account
  2. Generate API credentials
  3. Configure IPN (Instant Payment Notification)
  4. Test with sandbox environment

API Reference

Authentication

All API requests require authentication using your API key.

curl -H "Authorization: Bearer YOUR_API_KEY" \
-H "Content-Type: application/json" \
https://api.recoverflow.com/v1/failed-payments

Endpoints

GET /v1/failed-payments

Retrieve all failed payments

POST /v1/failed-payments

Create a new failed payment record

PUT /v1/failed-payments/{id}

Update a failed payment record

DELETE /v1/failed-payments/{id}

Delete a failed payment record

Frequently Asked Questions

How much revenue can I expect to recover?

On average, our customers recover 20-30% of previously lost revenue from failed payments. The exact amount depends on your business model and customer base.

Is RecoverFlow secure?

Yes, RecoverFlow is SOC 2 compliant and uses bank-level encryption. We never store your customers' payment information and only process failed payment retries through your existing payment processor.

Can I customize the retry schedule?

Absolutely! You can customize retry timing, email templates, and recovery strategies to match your business needs and customer preferences.

What happens if a customer unsubscribes?

We automatically respect unsubscribe requests and stop sending dunning emails. However, payment retries will continue according to your configured schedule unless you manually stop them.

Do you offer a free trial?

Yes! We offer a 14-day free trial with no credit card required. You can test all features and see the impact on your payment recovery before committing to a paid plan.